Terugbetalingsbeleid
Return and Refund Policy
You have the right to cancel your order within 14 days without giving any reason. This also applies to sale items.
How to return
- Let us know within 14 days after you received your order that you want to return it. Email retouren@lebutin8.com with your order number, or use the withdrawal form below.
- Send the item back within 14 days after you told us. Return address: Le Butin8, Bram Limburgstraat 13, 2251 RP Voorschoten, the Netherlands.
- Please return the item unworn, unwashed and with the labels still attached. You may try it on as you would in a shop. If the item has been used more than that, we may deduct the loss in value.
Return costs
You pay the cost of sending the item back.
Refund
We refund the full purchase price, including the original standard shipping costs, within 14 days after we receive your cancellation. We use the same payment method you paid with. We may wait with the refund until we have received the item back or you have shown us that you sent it.
Exceptions
Personalised or custom-made items cannot be returned.
Withdrawal form
Copy, fill in and email this to retouren@lebutin8.com:
To: Le Butin8, Bram Limburgstraat 13, 2251 RP Voorschoten, retouren@lebutin8.com
I hereby cancel my purchase of the following products: [product]
Ordered on / received on: [date]
Order number: [number]
Name: [name]
Address: [address]
Date: [date]